Privacy Policy for Radio Diamond
Effective Date: 23/02/2025
This Privacy Policy describes how Radio Diamond (“we,” “us,” or “our”) collects, uses, maintains, and discloses information about you when you access our website at radio-diamond.com (the “Website”) and when you download and use our mobile application (the “App”), which is provided free of charge to listen to our online radio station. By accessing or using our Website or App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
a. Personal Information
We may collect personal information that you voluntarily provide when interacting with our services. This may include, but is not limited to:
- Contact Information: Your name, email address, and other contact details when you register, subscribe, or contact us.
- Account Information: If you create an account, details such as your username and password.
b. Non-Personal Information
We also collect non-personal information automatically as you navigate our Website and use our App. This information may include:
- Usage Data: Details of your interactions with our services, such as pages visited, features used, and listening preferences.
- Technical Data: Information automatically collected from your device, such as IP address, browser type, operating system, device identifiers, and mobile network information.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect and store information about your use of our Website and App. For details on how we use cookies, please see Section 3.
2. How We Use Your Information
We use the collected information for various purposes, including:
- Service Provision: To operate, maintain, and improve our Website and App, ensuring a seamless listening experience.
- Personalization: To deliver content, recommendations, and features that match your interests and preferences.
- Communication: To respond to your inquiries, provide customer support, and send you important updates, notifications, or marketing communications (with your consent where required).
- Analytics: To analyze usage trends and user behavior to help us improve our services.
- Legal Obligations: To comply with applicable laws, regulations, and legal processes.
3. Cookies and Tracking Technologies
Our Website and App use cookies and similar tracking technologies to enhance your experience. Cookies help us:
- Recognize you when you return to our Website or use our App.
- Understand how you use our services, which assists us in improving functionality and content.
- Provide personalized content and advertisements.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality and user experience of our services.
4. Disclosure of Your Information
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
- Service Providers: With trusted third-party companies that help us operate our Website and App, conduct data analysis, or provide customer service. These parties are obligated to protect your information.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- Legal Requirements: When required to do so by law or in response to valid requests by public authorities.
- Consent: With your consent or at your direction.
5. Data Security
We implement appropriate administrative, technical, and physical measures to safeguard your information from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your data, please be aware that no security system is impenetrable and we cannot guarantee the security of our systems 100%.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When the information is no longer needed, we will take steps to securely delete or anonymize it.
7. International Data Transfers
Your information may be transferred to and maintained on servers located outside your jurisdiction. We take appropriate measures to ensure that your data receives an adequate level of protection, regardless of where it is processed.
8. Children’s Privacy
Our Website and App are not intended for children under the age of 13 (or other applicable age based on local law). We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child’s information has been collected, please contact us immediately so that we can take appropriate steps to remove such information.
9. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, such as:
- Access: The right to request access to the personal information we hold about you.
- Correction: The right to request correction of any inaccurate or incomplete information.
- Deletion: The right to request the deletion of your personal information.
- Opt-Out: The right to opt out of receiving marketing communications from us.
To exercise these rights or if you have any questions regarding your personal data, please contact us using the information provided in Section 11.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this policy and notify you by posting the revised policy on our Website and App. We encourage you to review this policy periodically to stay informed about our data practices.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Website: https://radio-diamond.com/
Email: info@radio-diamond.com
Address:
132 Claremont R.D, Moss Side,
M14 4RT
Text Line: 07785729687